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Salesforce Manager

Job Snapshot

  • Category: Accounting, Finance
  • Location: Norfolk, VA
  • Employee Type: Full-Time


Dominion Powersports Solutions invites you to experience a revolution in powersports. DX1, a complete dealership business platform, provides an end-to-end solution supporting accounting, sales transactions, online marketing and customer development. DX1 is designed to improve dealership efficiencies while growing your sales and maximizing profitability. Experience the Power of ONE today.

Below is a description of the responsibilities and requirements for the Salesforce Manager position within the DX1 organization.  This position reports to the Director of Finance and is responsible for maintaining and supporting applications on the force.com platform.

Position Responsibilities including but not limited to the following: 

  • Administer Salesforce, Financial Force, and Appexchange applications
  • Manage end user issues and education requests regarding Salesforce implementation
  • Maintain system metrics to track trends in usage and data integrity
  • Identify usage problems and craft functional (for end users) and technical communication plans to remedy issues
  • Work with management in analyzing problems, providing solutions, or recommending corrective action and implementing solutions
  • Work with vendor partners and design optimal solutions for integration and complex Salesforce functionality
  • Manage enhancement and issues logs and serve as initial point of contact with internal Salesforce users for user request, issue resolution, and training
  • Implement and manage various complex sales and service processes
  • Create and manage workflow rules, data validation, and system triggers
  • Manage data integration processes
  • Provide training and one on one support to end users


  • BS/BA preferred or equivalent experience
  • Experience administering and developing in a Salesforce environment
  • Ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally
  • Strong Microsoft Excel skills
  • Proven ability to independently perform testing, implementation, documentation and updating as it relates to the Salesforce software and system administration
  • Keen attention to detail and complex problem solving abilities
  • Strong project management skills
  • Flexible; able to adapt and succeed in a fast-paced, dynamic environment
  • Strong organizational skills and the ability to efficiently and accurately manage daily responsibilities and prioritize duties

Dominion Enterprises is a leading online marketing and software services company offering client solutions across multiple targeted business verticals.  Our widely recognized B2C web and mobile portals, including ForRent.com, Homes.com, and CycleTrader.com, generate nearly 30 million unique visits monthly. Our B2B cloud SaaS solutions directly support clients in establishing their online and mobile brands, generating leads, and managing customer relationships.  Dominion Enterprises has more than 40 businesses and 3,000 employees in our Norfolk, Va. home office, and across the U.S. We offer a dynamic environment, excellent growth opportunities, competitive earnings and a comprehensive benefits package that includes a generous 401(k). Dominion Enterprises is an equal opportunity employer and supports a diverse workforce. Dominion is a drug-testing employer.